THOR

THOR Batting Gloves come with A Velcro Closure, This Cricket Batting Glove Is Designed Using A-Okay Cotton, Leather, & Foam and Weighs Around 300 Grams.

- Comes with pre-curved cotton-filled rolls for better protection, resilience, and extra comfort. This cricket batting glove is versed with a lightweight slim design and is available with a Patat Leather palm.

-The Offered Batting Glove Is Made Using Premium-Grade PU And Cotton Palm Leather Patching.  - The Offered Batting Glove Is Ideal For both Right-Handed and Left Handed Batsmen And Is Versed With A Hook & Loop Type Closure.

-Long Self Life:-This Batting Glove is An Excellent Piece Of Equipment For Cricket Players. Stitched Using Top-Notch PVC

-Available With Cotton-Filled Finger Rolls and Thumbs, This Pair Of Cricket Gloves Is Versed With A Toweled Wristband That Ensures A Comfortable Fit.

Step 1 –

• Raise a return/ replacement request within 7 days from the date of delivery,

if you’ve received wrong product(s).

•  Please raise a request here with order and contact details -

cricketbrookwood@gmail.com

•  You can also raise a request with us using the Chat option.

 In case of damaged/ missing product(s), raise a return/ replacement request within 2 days from the date of delivery.

​

 Step 2 – Give us 2 working days to review your return request.

 Step 3 – After reviewing your return request, we will send our courier partner to pick up the products delivered to you.

 Step 4 – In case our reverse pick up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges in your PayTM Wallet.

 Step 5 – After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.

• Under what conditions can I return/ replace my product?

 Wrong product delivered  Damaged product delivered – Physical damage/ tampered product or packaging  Incomplete order – missing products

​

• Under what conditions return/ replacement requests will not be accepted?



Opened/ used/ altered products.  Original packaging (mono cartons, labels, etc.) missing.  The return/ replacement request is generated after 7 days from the date of delivery.  The damaged/ missing product is reported after 2 days from the date of delivery. How are returns processed? Once you request to return a product, a pick up is organized for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.

• Can I cancel my order?

You can cancel order from CANCEL button from order details page under My account section. You just need to give reason for cancellation, and leave rest on us. OR

Please call us on  (Mon - Fri - 9 am to 6 pm), and we will help you in cancelling the order. BROOKWOOD CRICKET reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer. Note - Orders can be only cancelled till the status is “Ready to Ship”. How will I receive the refund for my cancelled or returned product? In case of prepaid orders, money will be returned to the bank account/ credit/debit card or where the payment was made from within 7 business working days. For Cash on Delivery orders customers will be required to provide bank details where they would like to receive the refund.

​

• How long does it take to receive a refund for a cancelled order or returned product?

We will process your refund within 7 business days incase of cancellation of an order.In case of returns, we will refund the money after the product has been received by our warehouse and post completion of quality check. Please note, this entire process takes 2 weeks after the return has been picked up.

For order containing multiple Products, delivery may be made in multiple shipments.

Delivery usually takes 5-7 business days from the date of order placement. Upon placement of the order, the estimated shipping and delivery timelines shall be available on order details page.

The estimated delivery times are indicative, hence there may be some unforeseeable delays, which are beyond our control. In the event, the Company is unable to deliver the Product within the estimated delivery date due to any reason, you will be notified by an e-mail the reason for such delay. You will have the right either to cancel the ordered Product or wait for the Product to be delivered.

Please note that your order will be cancelled due to: (i) unavailability of the Product ordered; or (ii) at your instructions, in the event of failure to deliver the Product on the expected time of delivery by our delivery partners. You agree that the Company shall not be liable to pay for any damage or loss either direct or indirect owing to such cancellation of the order or delay in delivery.